COVID-19 and our Clinic

Dear Patients and Families,

We understand that COVID-19 (Coronavirus) has created concern and a lot of questions throughout the community. We take the health and safety of our patients and staff seriously and have introduced measures to minimise the possibility of infection at our clinic. 

Please note persons over the age of 60 and pregnant women are particularly vulnerable to COVID-19 so we ask that all our patients and their family members take precautions to ensure the safety of these groups.

Please see following information regarding our services during this time.

1.   Visiting Evolve Women’s Health

While we are still seeing patients that require ongoing care, we ask that you abide by the following guidelines when you visit our clinic;

  1. Please DO NOT come into the clinic if you (or your children/immediate family members);
    • have been in contact with someone with COVID-19 please
    • have recently returned from travel (international or domestic)
    • if you are experiencing any of the following symptoms; FEVER, COUGH, SORE THROAT, SHORTNESS OF BREATHE, WHEEZING, DIFFICULTY BREATHING, RUNNY NOSE
  2. Where possible, please do not bring children or partners into the clinic. The less people in the clinic, the safer it is for everyone
  3. Please use hand sanitizer on entry and exit from our clinic
  4. Try to maintain a minimum of 1.5m space between you and others – you can distance yourself by sitting in other areas of the waiting room. Our furniture has been arranged to facilitate social distancing
  5. Where possible use the ‘tap’ option on your card when paying, and try not to handle the Eftpos terminal

2.   Hospital entry

In an effort to control contamination and limit traffic into the hospital, new measures have been introduced. Access to St Vincent’s Hospital is only possible through Entries 1 & 4. On arrival, you will be asked to wash your hands and you’ll also be asked the reason for your visit.

To get from Entry 1 to Evolve Women’s Health you need to take the lift up to level G, exit and head to your right. Continue down the corridor until you find the café (It is off another parallel hall on the left – please follow the signs). Once you reach the café continue past it down the corridor, past Dawn Osbourne Florist and use the lift at the end, press level 1 and you have arrived.

To get from Entry 4 to Evolve Women’s Health take a right then a quick left as you pass the Emergency Department. Then turn right again and continue down the corridor and use the lift at the end, press level 1 and you have arrived.

3.   Hospital Visitor restrictions

Hospital visiting restrictions have been introduced to support Covid-19 precautions. These include;

·         One visitor per patient per day for a maximum of an hour

·         Visiting times are 2.00pm-4.00pm and 6.00pm-8.00pm only

·         All visitors must be 16 years and over

·         Only a spouse/partner can visit Maternity. Parents only can visit Paediatrics and the Special Care Nursery.

·         Under these new protocols, no deliveries to the hospital of flowers or gift baskets will be permitted.

4.   Telehealth
While it is essential to practice social distancing and isolation in this current health pandemic we are still able to assist you in taking care of your health needs. 

For those that require in-person consultations, we will continue to offer this for as long as it is deemed safe to do so whilst complying with all current infection control measures. We are also able to offer a telephone or video consultation for select patients on request that meet Medicare Telehealth requirements. Please call our rooms to enquire 4688 5533

Women’s Health Physio & Dietician
Kristine is now offering consults via Physiapp or Facetime and Leah is now offering consults via Zoom.  Currently, there are very limited Private Health Funds who offer a rebate for Telehealth services so Kristine and Leah are offering these consults for a reduced price – please enquire or make a booking by contacting our reception staff on 4688 5533.

In many health situations, Telehealth has been shown to be as effective as in person care.  It still involves a detailed interview of your symptoms, objective assessment, explanation of your current symptoms or situation, and an individualised treatment or rehabilitation plan.  So there is no need to delay your antenatal or postnatal pelvic health journey; your pre-operative education and post-operative rehabilitation; or any other pelvic health concerns including leakage issues, prolapse or pelvic pain.    

5.   Elective surgeries
Unfortunately during this time, all non-urgent elective surgeries have been postponed (those classified as Category 2 and 3). This has been mandated by the Prime Minister of Australia.

6.   Pregnancy and Breastfeeding with Covid-19
At this time, pregnant women do not appear to become more unwell if they develop Covid-19 infection than the general population. For women who are trying to conceive or who are in early pregnancy, there is no evidence to suggest an increased risk of miscarriage with Covid-19. Furthermore, there is no evidence that the virus can pass to your developing baby while you are pregnant. There is also no evidence that the virus will cause abnormalities in your baby.*

Women who wish to breastfeed their babies should be encouraged to do so. At the moment there is no evidence that the virus is carried in breastmilk.*

(*information summarised from guidelines supplied by The Royal Australian and New Zealand College of Obstetricians and Gynaecologists)

7.   What should I do if I have any symptoms?
Contact your GP or the Toowoomba Base Hospital Emergency Department if you suspect you have COVID-19.

8.   How can I safeguard against Covid-19?

Measures that you can take to protect yourself and those around you include;

·         Stay at home. Do not go out if you are unwell

·         Avoid touching your face, nose and mouth

·         Stay 1.5 metres away from people who are coughing or sneezing

·         Cover coughs and sneezes

·         Wash hands regularly and use hand sanitizer

During this time we all need to think about and consider others. Please follow these guidelines and help us keep everyone safe. We will continue to do all we can to take care of our patients during this time of uncertainty.

Thank you for your co-operation and understanding.

Dr David, Dr Matthew, Kristine, Leah and the Team at Evolve Women’s Health

Our Services